Need help with a deposit, a game or a withdrawal? Support is available for questions, account issues, technical concerns and general feedback. Contact the team by email, phone or live chat, whichever suits you. Include your account email and a short description of the issue so we can understand what you need. For payment or bonus questions, mention the transaction or offer involved. Please do not send passwords or full card details in a message.
| Department | Contact |
|---|---|
| Customer support email | [email protected] |
| General enquiries and feedback email | [email protected] |
| Affiliate enquiries email | [email protected] |
| Phone number for support enquiries | +61 2 8746 3915 |
| Support working hours, including live chat | 24/7 |
| Live chat for account and technical issues | Available on the website |
Email Support
Email is the preferred contact method for detailed enquiries, account-related issues or matters that require explanations or documents. Please include a clear subject line and up-to-date contact details so we can process your request without delay. Providing full details reduces follow-up and speeds resolution.
Submit your enquiry
Response Time
Contact our support team by live chat or email for help with your account, payments or games. Most inquiries receive a reply within one business day. Requests that need more attention may take longer, depending on the nature of the issue and the information required to respond. Please include relevant details when you get in touch.
Feedback
Tell us what you think - feedback, suggestions or ideas for improving the site are welcome. Send comments via live chat or email and our team will review them carefully. We use your input to refine features, fix issues and improve the overall experience for everyone. Thanks for helping us make the casino better.